Information Privacy Policy

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INFORMATION PRIVACY POLICY

NC9 always understands that customers are very interested in the security of personal information provided when making purchases at our website. NC9 is committed to implementing and maintaining safeguards for the security and integrity of customers’ personal information in a reasonable way to constantly improve the quality of service and bring customers satisfaction.

  1. Purpose of collecting personal information

To register for AM-Einvoice service of NC9 VIETNAM CO., LTD, customers must provide some personal information such as business name, address, tax code, contact person, phone number, email and some other information.

This registration procedure helps NC9 determine your accurate information to provide access to AM-Einvoice e-invoicing software services.

In addition, this information will help NC9 can contact to serve customers during the process of using NC9’s services.

In addition to the required information to be provided marked *, you may not need to provide other optional information. However, this information will be very useful for NC9 when performing after-sales care and support services, so customers should fill in all the required information during the registration process of NC9 services.

  1. Scope of use of information

NC9 engages to use your information only to:

Manage and provide AM-Einvoice software services to customers

Contact, send notifications to customers when the service has updates and changes.

Send a notification inviting customers to renew the service when the customer is about to expire.

Carry out after-sales care and support activities.

Resolving complaints and disputes.

NC9 is committed to the confidentiality of all personal information of customers and is not permitted to disclose to any other third party except at the request of the competent authority of the state

  1. Time of information storage

Customer information is important input data for NC9 to provide software services, so customer information will be stored during NC9’s operation.

  1. People or organizations who may have access to such information

The subjects have access to personal information of customers as follows:

Internally the company. Only employees involved in the provision of services, customer support and debt payment management.

Competent State agencies in case of request.

  1. Address of the information collection and management unit, including the method of communication so that consumers can ask about the collection and processing of information related to their individuals

Address of the information collection and management unit:

NC9 VIETNAM CO., LTD

Address: 87 Nguyen Thi Tam Street, Him Lam New Urban Area, Tan Hung Ward, District 7, HCMC

Hotline: 09.2121.9000

Email: amteam@amnote.com.vn

  1. Commitment to information security.

NC9 is responsible for implementing and maintaining technical measures to secure customer personal information. NC9 is committed to:

Do not disclose your personal information to any other third party except at the request of the competent authority of the state.

Do not sell or share customer information with anyone.

Only employees involved in the process of providing services and support to customers have access to their personal information.

  1. Mechanism for receiving and resolving consumer complaints related to misuse of personal information or scope of notification

Customers are responsible for promptly notifying NC9 of unauthorized use, abuse, security breach, retention of registration names and passwords of third parties for appropriate measures.

In case of majeure such as hackers, computer viruses (viruses) attacking NC9’s data centers, stopping, clogging or destroying data, the two sides will discuss, unified and find a solution.

In case a dispute arises that the two parties cannot negotiate together, the two parties will agreed to bring it to the competent court in Ho Chi Minh City for settlement.

Any questions please contact:

NC9 VIETNAM CO., LTD

  • Address: 87 Nguyen Thi Tam Street, Him Lam New Urban Area, Tan Hung Ward, District 7, HCMC
  • Hotline: 09.2121.9000
  • Email: amteam@amnote.com.vn